Service & Support Administration (SSA)

Service and Support Administration (SSA) is a set of Ohio Department of Developmental Disabilities (DODD) mandated functions to be provided by the Summit DD. Persons eligible for SSA include individuals three years of age or older who request SSA services and persons served receiving home and community-based services. Summit DD Board may provide SSA services to other individuals upon special request.

Service and Support Administration functions include:

• Establishes the eligibility for Summit DD services;
• Assesses individual needs for services;
• Develops and monitors individual service plans with the active
   participation of the person served;
• Establishes budgets based upon assessed needs;
• Assists in the selection of providers to deliver services & supports;
• Ensures that services are effectively delivered and coordinated;
• Provides for quality assurance monitoring for services and supports;
• Ensures each person served has a designated advocate for daily
   representation

Other SSA duties and functions include:
• Supporting individuals in determining and pursuing goals;
• Maintaining the individual as the focus while coordinating services  
   across multiple systems
• Assisting with service linkage and coordination;
• Single Point of Accountability;

Service and Support Administration shall be provided in accordance with rules adopted under section 5126.08 of the Revised Code. 

     For more information:
     http://www.mrdd.ohio.gov/rules/PDF/5123_2-1-11.pdf  
     
http://codes.ohio.gov/orc/5126.01


Contact the Service and Support Administration Offices Monday through Friday
8 a.m. to 4 p.m. by calling Megan Yannayon, SSA Administrative Assistant,
330-634-8958 or
myannayon@summitdd.org.  After normal business hours, weekends and holidays,  call 877-271-6733 and you will be transferred to the The Summit DD Board Administrator on call.

EMERGENCY PHONE NUMBER:  Dial 877-271-6733

 

 

Contacts:

Jerilyn George    Senior Director of SSA & Medicaid Services    330-634-8959

For questions regarding persons served:
Val Adams             SSA Manager    330-634-8126
Jill Boxler               SSA Manager    330-634-8952
Lindsay Bachman   SSA Manager    330-634-8337
Joelyn Karlson        SSA Manager    330-634-8217
Melissa Skiljan       SSA Manager    330-634-8672
Debbie Ziccardi       SSA Manager    330-634-8644

For questions regarding payment of authorized waiver services (PAWS) or Daily Rate Application (DRA):
Beth Loeffler       Service Utilization Manager                    330-634-8810
Dave Madaffer    Consumer Business Services Manager    330-634-8802
Kelly Wood        Service Utilization Manager                    330-634-8071